Reservation

In order to provide a seamless travel experience, our Air & Hotel Concierge is standing by to assist you in making your air, hotel, and transfer arrangements to and from the yacht. Select your preferred flights, airlines, and even stopovers with our fully flexible air program as early as 300 days prior to sailing. Private jet service can also be arranged.

Flight arrangements made through The Ritz-Carlton Yacht Collection include an array of benefits. Should the yacht’s schedule change, your flights will be changed, and any necessary hotel overnights arranged. Additional benefits assist you in reaching the yacht in the event of a flight delay. Guests who arrange their air travel through The Ritz-Carlton Yacht Collection will have the yacht’s arrival and departure schedule taken into consideration, however, it is recommended that guests arrive at least one day prior to the sailing date. Contact your Reservations Services Agent or Travel Professional for more information. 

Click here to learn more about our air and hotel program. 

Our online guest portal, My Yacht Account, allows guests to manage their reservation, update account information and preferences, book shore excursions, spa treatments and specialty dining reservations. My Yacht Account is accessible for viewing 180 days prior to sailing, at which time you’ll be notified by email on how to access. Reservations can be made 120 days prior to your voyage once we are in receipt of final payment.

Reservations can be made up to seven days prior to arrival in My Yacht Account. Once on board, we encourage you to use the mobile app to navigate your way around the yacht, find your suite, and view, modify and reserve shore excursions, spa treatments, dining and more.

Guests with a booking number can reserve Pre-Designed and Custom Private Excursions at any time prior to sailing. Select Group Excursions will be available to reserve in My Yacht Account 120 days prior to sailing. As inventory is limited, making reservations in advance is highly recommended to ensure your preferred excursion is available.

Learn more about shore excursions.

Families exploring the world together are welcome aboard The Ritz-Carlton Yacht Collection. The Ritz-Carlton Yacht Collection welcomes children at least six months of age at the time of sailing. Minors must be accompanied by a parent or guardian over the age of 21 years old. On voyages with three or more consecutive days at sea, the minimum age for children is one year of age. There is no age limit for the tender service taking our guests ashore.

Cruise cancellation requests received within 365 days of the Sailing Date will be subject to the following cancellation fees:

365 to 181 prior to Sailing Date: a cancellation fee equal to 10% of the Cruise Fare broken-down as set forth below: 5% Non-Refundable, 5% Future Cruise Credit (valid for 12 months)

180 to 121 days prior to Sailing Date: a cancellation fee equal to 25% of the Cruise Fare
120 to 61 days prior to Sailing Date: a cancellation fee equal to 50% of the Cruise Fare
60 or less prior to Sailing Date: a cancellation fee equal to 100% of the Cruise Fare

If a cancellation request is received more than 365 days prior to the Sailing Date, and a deposit has already been paid on the booking, Guest will receive a full refund of the Cruise Fare less an administrative fee of €250 EUR or £200 GBP or $250 USD or $380 AUD (or equivalents at time of purchase) per person (the “Administrative Fee”). The Administrative Fee is non-refundable but may be applied towards a new booking made within twelve (12) months of the cancellation date. The Administrative Fee may only be applied to one (1) new booking.  The Administrative Fee will be forfeited if not applied to a new booking within twelve (12) months of the cancellation date or if the new booking is subsequently cancelled. All refunds will be made to the individual or entity who made the payments being refunded.  Refunds will be made in the same form of payment in which payment was originally received. Guest requested downgrades of suite categories will be treated as a cancellation subject to the cancellation fees as set forth above and at Carrier’s discretion and based on availability. For example, if Guest originally booked a Signature suite for $18,200USD or  €16,600EUR or £14,600 GBP or  $27,576 AUD (or the current equivalents) but then requested a downgrade to a Terrace suite priced at $11,800USD or €10,800EUR or £9,600 GBP or  $17,879 AUD  within ninety (90) days of the Sailing Date, the cancellation fee is 50% of the total Cruise Fare of $9,100 USD or €8,300 EUR or £7,300 GBP or $13,788 AUD is applied. The remaining balance will then need to be paid. 

Changes to a booking after the deposit and/or full payment has been received, and prior to the issuance of travel documents, may also result in an assessment of administrative fees and service charges which are beyond the control of Carrier. Administrative fees and service charges may vary based on the type of change made to Guest’s cruise and/or tour package, itinerary, hotel, land, or air arrangements.  Guest will be responsible for any additional costs which are incurred as a result of requested changes.  Any changes to a reservation that result in imposition of airline or other cancellation fees are the responsibility of Guest. No refund, payment, compensation, or credit of any kind will be made for lost tickets, unused or partially used portions of the cruise, air, or land programs, including Shore Experiences, except as specifically outlined in this Contract or other applicable terms and conditions.