STARS PROGRAM

Submitted by rajesh.rs on

The Ritz-Carlton Yacht Collection is pleased to be part of the STARS Program – Marriott's exclusive travel agency program designed to present the highest level of service, experience, and amenities for luxury travel advisors and their valued customers.

On board the yacht, multiple dining venues, premium beverages, unlimited Wi-Fi and additional luxury amenities are part of the all-inclusive cruise fare. As a STARS travel advisor, you and your clients have access to the following exclusive benefits.

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INTRODUCING EXCLUSIVE BENEFITS
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Stars Program
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Stars Program | Luxury Cruises aboard The Ritz-Carlton Yacht Collection
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Summary

The Ritz-Carlton Yacht Collection is pleased to be part of the STARS Program – Marriott's exclusive travel agency program designed to present the highest level of service, experience, and amenities for luxury travel advisors and their valued customers.

As a STARS travel advisor, you and your clients have access to the following exclusive benefits.
 

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Web Benefits Table

 

PROGRAM BENEFITS FOR ADVISORS

PROGRAM SUPPORT

Guaranteed 4-hour response through the dedicated Partner Assistance Team: Stars.Concierge@ritz-carltonyachtcollection.com +1 833-853-7292 (US & Canada) or +356 2778 1363 (Outside the U.K)

RESERVATION PRIORITY Priority on waitlists in sold out situations such as suite category and specialty dining
SITE INSPECTION RATE Priority for selected individual and group Familiarization Trips. Rates are subject to availability
INCENTIVE PROGRAM STARS Celestial Club

 

PROGRAM BENEFITS FOR CLIENTS

WELCOME AMENITY Personalized welcome confection and upgraded bottle of champagne or wine delivered to the suite
ON BOARD CREDIT Complimentary dinner for two at specialty restaurant
BON VOYAGE WELCOME Personalized welcome from Hotel Manager, personalized card in suite from Travel Agency with advisor’s name included, and bridge tour at Captain’s discretion
SUITE UPGRADE

Exclusive Suite Upgrade Rate*

WIFI Complimentary access to Starlink premium Wi-Fi services

*Dinner at specialty restaurant can be booked in advance via My Yacht Portal or once onboard, based on availability. Suite Upgrade Rate offered 30 days prior to sailing, subject to availability. STARS amenities are not combinable with any other amenity programs. 

To log in or create an account with The Ritz-Carlton Yacht Collection, visit our Travel Professional Portal. Here you can view client cruise reservations, access sales and marketing resources, be the first to learn about news and voyage updates, and personalize and plan luxury cruise experiences for your clients.

DEDICATED LINE FOR STARS ADVISORS

FORT LAUDERDALE RESERVATIONS OFFICE
Servicing reservations from the Americas & Australia
Monday - Friday: 8:30 am - 8:00 pm ET (Saturday, Sunday Closed)
+1 833 853 7292 (US & Canada)

MALTA RESERVATIONS OFFICE
Servicing reservations from Europe, Asia, the Middle East & Africa
Monday - Friday: 8:00 - 18:30 CET (Saturday, Sunday Closed)
+356 2778 1363 (Outside the U.K)
 

Mobile Benefits Table

PROGRAM BENEFITS FOR ADVISORS

PROGRAM SUPPORT

Guaranteed 4-hour response through the dedicated Partner Assistance Team:
Stars.Concierge@ritz-carltonyachtcollection.com
+1 833-853-7292 (US & Canada) or +356 2778 1363 (Outside the U.K)

RESERVATION PRIORITY
Priority on waitlists in sold out situations such as suite category and specialty dining
SITE INSPECTION RATE
Priority for selected individual and group Familiarization Trips. Rates are subject to availability
INCENTIVE PROGRAM
STARS Celestial Club

 

PROGRAM BENEFITS FOR CLIENTS

WELCOME AMENITY
Personalized welcome confection and upgraded bottle of champagne or wine delivered to the suite
ON BOARD CREDIT
Complimentary dinner for two at specialty restaurant
BON VOYAGE WELCOME
Personalized welcome from Hotel Manager, personalized card in suite from Travel Agency with advisor’s name included, and bridge tour at Captain’s discretion
SUITE UPGRADE
Exclusive Suite Upgrade Rate*
WIFI
Complimentary access to Starlink premium Wi-Fi services

*Dinner at specialty restaurant can be booked in advance via My Yacht Portal or once onboard, based on availability. Suite Upgrade Rate offered 30 days prior to sailing, subject to availability. STARS amenities are not combinable with any other amenity programs. 

To log in or create an account with The Ritz-Carlton Yacht Collection, visit our Travel Professional Portal. Here you can view client cruise reservations, access sales and marketing resources, be the first to learn about news and voyage updates, and personalize and plan luxury cruise experiences for your clients.

DEDICATED LINE FOR STARS ADVISORS

FORT LAUDERDALE RESERVATIONS OFFICE
Servicing reservations from the Americas & Australia
Monday - Friday: 8:30 am - 8:00 pm ET (Saturday, Sunday Closed)
+1 833 853 7292 (US & Canada)

MALTA RESERVATIONS OFFICE
Servicing reservations from Europe, Asia, the Middle East & Africa
Monday - Friday: 8:00 - 18:30 CET (Saturday, Sunday Closed)
+356 2778 1363 (Outside the U.K)